物流政策

STANDARD USPS SHIPPING WITHIN THE U.S. 

INTERNATIONAL SHIPPING OPTIONS AVAILABLE FROM MAJOR CARRIERS.

All orders are eligible for Standard USPS Shipping within the United States.

International shipping options are also available from major shipping carriers. Please refer to checkout shipping options for detailed information. Our team processes orders within 1 business days, Monday through Friday. Delivery times are from the day your order ships, not always the day your order is placed. 

Orders are shipped from our warehouse in California, U.S. during business hours, Monday through Friday, excluding holidays. Special events and promotions may result in longer processing times. You will receive an email notification as soon as your package is shipped out. Please check to your spam filters to make sure avanternity@outlook.com is available in your email box.

Domestic Customers: Please note that due to the weight, size, or value of some items or combination of items, we may upgrade your order to UPS or FedEx.

International Customers: Please note that due to the weight, size, or value of some items or combination of items, we may change the shipping carrier in order to avoid an additional shipping charge on your order. We will notify you via email of any shipping carrier changes.

 

 Please Note:

  • International packages may need additional time for delivery, up to 2 additional days, depending on the amount of time needed to clear customs. This amount of time is dependent on the volume of packages going through customs and each destination country's protocols. The customer is responsible for all duties and taxes incurred during shipment, which may be required by the courier to release the package.  

 

STOLEN PACKAGES

Please ship your package to a secure location or post box to ensure it is delivered without risk of theft. We are unable to offer refunds or replacements for stolen packages. 

 

LOST OR MISSING PACKAGES

Avanternity is not responsible for any packages lost in transit once picked up by the mailing service. Packages in transit are the responsibility of the mailing service. We are unable to offer refunds or replacements for lost or missing packages.
QUESTIONS?

Any questions please just email us at service@avanternity.com. Please allow up to 1 business days for a response.